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Project and Membership Associate

Department: DIPPR
Location: New York, NY

About Us

The Design Institute for Physical Properties Research (DIPPR®) is the longest running Industry Technology Alliance at AIChE, The Global Home of Chemical Engineers®. DIPPR’s history traces back to the mid 1970’s and the industrial need for consistent physical properties for chemical species of interest. For more than 40 years, DIPPR has served industry and academia by providing the most accurate recommended values for the physical properties of pure substances. This work supports better designs and better operation of chemical plants and refineries around the world. Come be part of supporting industries around the globe!

Learn more about DIPPR at www.aiche.org/dippr.

Position Summary

We are currently seeking a Project and Membership Associate to join our DIPPR team. The successful individual will support the team in implementing a wide variety of member programs and activities.

Responsibilities

Under the direction of the Executive Director of DIPPR, the Project and Membership Associate will enable DIPPR to achieve its objectives.

  • Routinely connect with DIPPR members through voice, email/virtual, and in-person contact, ensuring members are aware of, and have access to, DIPPR resources
  • Support onboarding calls with new member organizations to introduce them to DIPPR and help them become an impactful contributor to the community.
  • Follow-up with member requests and questions
  • Maintain and improve the DIPPR website
  • Provide access to, and provide first response to questions relating to, the DIPPR website and DIPPR resources
  • Become familiar with DIPPR tools and software
  • Help develop, track, and update project progress using spreadsheets or other tools, as necessary
  • Demonstrate ability to solve problems, to manage systems and data, and to suggest appropriate solutions
  • Provide assistance with membership outreach and retention strategies
  • Help coordinate DIPPR activities with AIChE sales, marketing, education, and management teams to develop member benefit and marketing materials
  • Support DIPPR stakeholder and board meetings
  • Help develop and disseminate monthly newsletters and frequent technical bulletins
  • Assist with the development of content and posting on DIPPR social media platforms
  • Facilitate membership applications, contracts, and invoicing processes
  • Other activities as determined by DIPPR Executive Director

Skills

  • Ability to communicate clearly and professionally, both verbally and in writing
  • A basic understanding of thermodynamic terms, a plus
  • Strong listening skills, attention to detail, and decision-making skills
  • Dedicated to meeting the requests of internal and external customers by providing timely updates
  • Adept at effectively working with and building and sustaining relationships
  • Capability to work in a fast-paced environment
  • Able to manage multiple priorities and meet deadlines
  • Outstanding planning skills and strong attention to details
  • Skilled in working successfully within a highly team-oriented environment
  • Demonstrated experience working with subject matter experts, volunteers, faculty, and management
  • Ability to show initiative and tackle challenges
  • Manage administrative tasks that support the strategic direction of the group

Software Proficiencies

  • MS Office Products: minimum intermediate level (Word, PowerPoint, Excel and Teams)
  • Smart Sheet experience is a plus
  • Social media platforms
  • Project Management tools

Competencies

  • Time Management
  • Project Planning
  • Communicator
  • Collaborator
  • Detailed Oriented
  • Customer Focus

Location & Travel

  • This position can be either at our NYC Global Office when COVID in person restrictions are lifted or be located remotely.
  • Travel is expected 2-4 times a year.

Education & Work Experience Requirements

  • Bachelor’s degree in a related discipline
  • Minimum of 2+ years’ experience; non-profit experience a plus
  • Experience working with subject matter experts, volunteers, faculty, and management

The American Institute of Chemical Engineers is an Equal Opportunity Employer.

 

 

 

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