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Virtual Course Moderator - Temp

Department: Education - Temp
Location: New York, NY

AIChE, founded in 1908, is a professional society of more than 60,000 chemical engineers in 110 countries. Its members work in corporations, universities, and government, using their knowledge of chemical processes to develop safe and useful products for the benefit of society. AIChE fosters and disseminates chemical engineering knowledge, supports the professional and personal growth of its members, and applies the expertise of its members to address societal needs and improve the quality of life. Through its varied programs, AIChE continues to be a focal point for information exchange on the frontiers of chemical engineering research in such areas as energy, sustainability, biological and environmental engineering, nanotechnology, and chemical plant safety and security.

AIChE Academy provides a full array of education and training resources to chemical engineers and the companies they work for. From process safety to fundamentals, biomanufacturing to solids handling, AIChE Academy delivers courses, presentations and videos that help chemical engineers learn. We are currently seeking a temp to support the Academy and assist with tasks not related directly to teaching a course. Must be able to work 20 hours per week.

Responsibilities:

  • Serve as a moderator for online trainings to ensure courses run without incident
  • Log into WebEx Training Center at designated start times (Please note, some trainings are international and may require working overnight hours)
  • Upload polling questions
  • Transfer host role to instructors when they login
  • Control attendee list and ensure they are signed in to sessions
  • Setup breakout session assignments and monitor it throughout the day to be sure everyone is in their assigned rooms
  • Monitor the chat box and address questions

Qualifications and Skills:

  • Strong communication skills
  • Customer Service Experience
  • Attention to details is required
  • Ability to work independently and within a team environment
  • Outstanding time management & organizational skills
  • Must have experience with online meeting tools such as, WebEx, Zoom and MS Teams. Also, MS Office and familiarity with MS Outlook

Competencies:

  • Communication
  • Detailed Oriented
  • Teamwork
  • Planning & Organizing

Educational Requirements:

  • High School Diploma or Equivalent

The American Institute of Chemical Engineers is an Equal Opportunity Employer.

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